At SaabTrolls.com, we strive to provide high-quality merchandise and excellent customer service. Please review our returns and refunds policy carefully before making a purchase.
1. Made-to-Order Policy
All items available on SaabTrolls.com are made to order unless otherwise specified. As a result, each product is uniquely crafted based on your order, ensuring personalized quality.
2. Refund and Returns Policy
- No Returns or Exchanges:
- Due to the made-to-order nature of our products, we are unable to accept returns or exchanges unless there is a manufacturing defect or error on our part.
- Order Issues:
- If there are any problems with your order, such as incorrect items, damages, or defects, please contact us within 3 days of receiving your order. We’ll work diligently to resolve the issue to your satisfaction.
3. Shipping Information
- Domestic and International Shipping:
- Most of our items are printed and shipped by suppliers based in the United States. However, some products may be fulfilled by suppliers located in other countries. Shipping times and costs may vary depending on your location and the item ordered.
- Tracking and Delivery:
- Once your order is processed, you will receive a confirmation email with tracking information. Please ensure that the shipping address provided is accurate to avoid delays or lost packages.
4. How to Contact Us
If you have any questions about your order or need assistance, please reach out to us at:
Email: info@saabtrolls.com
Our team is here to help and will respond promptly to address your concerns.
Effective Date: January 2, 2025